Before entering please read our Delivery, Refunds and Returns Conditions
Standard delivery is FREE
Ordered goods usually arrive within 4-7working days for most of the UK mainland.
We only deliver to UK mainland at present
Orders will be sent by royal mail – recorded in some cases
Returns and Refunds
If you change your mind on your purchase, you have 28 days to return it for a refund subject to some exclusions set out below. All goods must be unused, in a saleable condition and in their original packaging with all labels still attached.
There are some exclusions to our 28 day returns policy, which are detailed below (unless faulty or not as described):
Nutritional products or those with a best before date must be returned within 28 days
Any customised items such as wheel builds cannot be returned or personalised items
GPS systems such as sports watches or cycle computers can only be returned if unregistered
For hygiene reasons, any intimate garments such as underwear and swimsuits can only be returned if the items are unworn (and any protective packaging remains)
Products received over 28 days ago
Products that have been opened or unsealed
Products returned in an unsatisfactory condition, including damage caused by the courier or due to insufficient packaging.
Please note, that we reserve the right to refuse a return if we believe the purpose was for stock trading/reselling and not personal use.
Returned items will be checked by one of our specialists to ensure they meet the criteria set out in this Returns and Refund policy. Please note if you return items which are outside our Returns and Refund policy we will be unable to process a full refund. We will contact you in such circumstances.
We cannot offer exchanges for unwanted items; please place a new order for any alternative items you require. All refunds will be issued to the original payment method on the order within 14 days of receipt at our warehouse or once the item has been checked by one of our specialists.
This does not affect your statutory rights.
Returned goods should be unused, in a saleable condition and in their original packaging with all labels still attached.